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[KB3239] How do I uninstall or reinstall ESET Cyber Security or ESET Cyber Security Pro?
Get the very best protection from malware for your Mac. Download ESET Cyber Security Pro today. Comprehensive online security for your Mac. ESET CYBER SECURITY PRO 2020 EDITION Effective all-in-one cyber security for your Mac, including personal firewall and parental control. Advanced cyber security for Mac ESET CYBER SECURITY PRO Effective all-in-one internet security including personal firewall and parental control. Secures Mac, Windows, Android and Linux devices. Download and use your existing license key to activate your software. Download, install and activate the trial version of ESET Cyber Security or ESET Cyber Security Pro. Before installation of ESET Cyber Security or ESET Cyber Security Pro uninstall any antivirus solutions currently on your computer. Click here for a list of common Mac antivirus uninstallers.
Details
When installing ESET Cyber Security or ESET Cyber Security Pro version 6.9.60 or later, users must have mac OS 10.12 or newer.
Issue
Solution
To view instructions for an operating system other than macOS, choose the appropriate operating system below:
Windows Users|Android Users
Begin with part I
Only proceed to part II if your issue is not resolved.
I. Uninstall your ESET product for Mac
- Click Finder to open a new Finder window.
- Click Applications, hold CTRL, click ESET Cyber Security and then select Show Package Contents from the context menu.
- Navigate to Contents → Helpers and double-click Uninstaller.app to run the uninstaller.
Version 6.0.13.0 and earlier users: Click the Resources folder and then double-click Uninstaller.app to run the uninstaller. Click to view a screenshot.
If you receive 'Identity of the installer cannot be confirmed'
If the installation of ESET products is being blocked, hold CTRL + click (or right-click if you have a two-button mouse) the installer file, select Open from the context menu and then click Open when you are prompted by Apple Gatekeeper. For more information about how to configure Apple Gatekeeper, visit the Apple support article on this topic.
- Follow the on-screen instructions to uninstall ESET Cyber Security.
- Troubleshooting: I receive the message Uninstall Failed when uninstalling ESET Cybersecurity for Mac.
- Troubleshooting: I receive the message Uninstall Failed when uninstalling ESET Cybersecurity for Mac.
- Click Close to exit the uninstaller.
- Reinstall ESET Cyber Security or ESET Cyber Security Pro. For illustrated instructions see the appropriate Knowledgebase article below:
II. Uninstall using the ESET Cyber Security .dmg
- Insert the ESET Cyber Security CD into your computer and double-click the ESET icon on your Desktop. If you downloaded ESET from the internet, click the install package in your Downloads folder (or the default folder set by your browser).
- If you do not have the retail disk or an install package you can download the install package from the Home Downloads page.
- Double-click the Uninstall icon and follow the on-screen instructions to uninstall ESET Cyber Security.
If you receive 'Identity of the installer cannot be confirmed'
If the installation of ESET products is being blocked, hold CTRL + click (or right-click if you have a two-button mouse) the installer file, select Open from the context menu and then click Open when you are prompted by Apple gatekeeper. For more information about how to configure Apple gatekeeper, visit the Apple support article on this topic.
- Click Close to exit the uninstaller.
- Restart your computer.
About upgrading
If you are upgrading from ESET Cybersecurity (4.x) to a later version of ESET Cyber Security or ESET Cyber Security Pro, follow the instructions in Download, install and activate ESET Cyber Security or ESET Cyber Security Pro.
If you are still unable to resolve your issue, email ESET Technical Support.
Last Updated: Jul 30, 2020
Related articles:
[KB3241] Upgrade ESET Cyber Security or ESET Cyber Security Pro to the latest version
Eset Cyber Security Pro Mac Download Torrent
Details
When installing ESET Cyber Security or ESET Cyber Security Pro version 6.9.60 or later, users must have mac OS 10.12 or newer.
Issue
- Upgrade to the latest version of ESET Cyber Security or ESET Cyber Security Pro
- If you recently upgraded your macOS and cannot open your ESET product
If you recently upgraded your macOS and cannot open your ESET product
If you are unable to open ESET Cyber Security/Cyber Security Pro after upgrading your macOS, visit the following Knowledgebase article for instructions to upgrade:
Solution
Latest version of ESET Cyber Security:
6.9.60.0
- Open the main program window of ESET Cyber Security or ESET Cyber Security Pro. How do I open my ESET product?
- If a new version is available, you will see the message “A new version of the product is available!” in the main program window (Home tab).
Click Learn more to display a new window containing the version number of the new build, the list of changes in the new version and other important information.
Eset Cyber Security Pro Mac Download Cnet
If the latest version is not available in the main program window, manually upgrade your ESET product
If the latest version of ESET is available on ESET.com but does not display in the main program window, you can manually download and install the latest version.
- Click Yes to download the latest version (recommended), or click Not Now to postpone the upgrade process. Click Not this version to turn off the new version notification until the next new version of ESET Cyber Security or ESET Cyber Security Pro is released.
Download Eset Internet Security
- If you clicked Yes, the installer will be saved to your Downloads folder (or the default folder set by your browser). When the file has finished downloading, double-click it to open it and follow the on-screen instructions to install the latest version of your ESET product.
Eset Cyber Security Pro Mac Download Software
Last Updated: Jul 28, 2020